Where can I find the Quick Start Guide?
You can download it by clicking here.
How can i check if my firmware is up to date?
If Base Camp does not prompt you with an update the latest version is installed. In order to check the firmware version, navigate to the Settings tab of your keyboard. The release notes can be found here.
Where can I get replacement or additional parts?
Replacement parts or additional accessories for your MOUNTAIN products can be obtained directly from our shop
or through our resellers.
Do I need drivers for my Mountain keyboard?
No, the keyboard itself is plug & play and can be used without installing any additional drivers or software. However, in order to unleash your keyboard’s full potential, we recommend installing our Base Camp™ software.
Which switch is the best?
This question is impossible to answer, as it depends entirely on your personal preference.
Most switches fall into either of these three categories:
Linear (Cherry MX Red, Kailh Box Red, etc.), Tactile (Cherry MX Brown, Kailh Box Brown, etc.) and Clicky (Cherry MX Blue, Kailh Box White, etc.).
Linear switches provide a smooth uninterrupted travel.
Tactile switches have a tactile bump during travel, indicating the actuation point.
Clicky is not entirely unlike tactile, however, they feature an additional audio feedback, usually in form of a clickbar, to make you both hear and feel the actuation of the switch.
Can I use any switch with my Everest Keyboard?
You can use any 3-pin plate mounted mechanical switch from Cherry, Kailh, Gateron, etc. Our webstore carries a carefully selected collection of switches
fully compatible with Everest.
I installed switches but keypresses are not recognized. What gives?
Please remove the non-working switches and check their legs, they may have bent during the install process and are thus not making contact. Straighten the pins with a pin or tweezers and reinstall them.
I bent the pins of a mechanical switch during install. Is it salvageable?
Most likely, yes. You can use a pin or tweezers to gently straighten the pin before you install it again.
Can I remove or replace switches while the keyboard is powered on/connected?
Yes, absolutely! We recommend doing so, as you’ll immediately be able to tell if the switch is working correctly.
Can I use the Media Dock or Numpad individually using their USB connectors?
No, they both require to be connected to an Everest Keyboard in order to work.
Can I use two Numpads or two Media Docks on one Everest at the same time?
No, that is not possible. While you can connect one Media Dock and one Numpad at the same time, you can’t use two of either at once.
What kind of keycaps does Everest come with?
All Everest keyboards ship with ABS keycaps as standard, a PBT variant is available for the US-ANSI layout.
Can I lube Everest’s stabilizers?
You sure can, but you probably won’t need to, as they come pre-lubed from the factory.
What kind of stabilizers are installed on Everest?
Everest comes with plate-mounted Cherry stabilizers.
Which layouts are available for Everest?
Everest comes in a variety of layout options:
What hotkeys are available via the FN key?
FN + 1/2/3/4/5: Switch to profile 1/2/3/4/5 (Default: 1)
FN + left arrow: Cycle RGB mode up
FN + right arrow: Cycle RGB mode down
FN + up arrow: Disable or cycle through 3 level of brightness (Off/1/2/3)
FN + Page Up: Volume+
FN + Page Down: Volume-
FN + End: Next track
FN + Del: Previous track
FN + Insert: Play/Pause
FN + Home: Mute
FN + R (hold 5 seconds): Reset all settings to factory default
FN + Pause: Game mode (lock Windows keys)
I'm trying to install a switch but it won't fit! Why is that?
Please make sure the switch you’re installing is compatible to Everest’s 3-pin layout and the pins are straight. 5-pin switches need the two small extra plastic legs clipped before installing.
I plugged in my Everest but it doesn't work! Why?
Everest has a total of 5 USB Type-C ports. The two on top are for the Media Dock, the two on the left and right are for the Numpad. To connect your Everest keyboard, insert the type-C connector of the Type A to Type C cable in the center port at the back of the keyboard as shown here
. For stability purposes we recommend the usage of a USB 3.0 port or above on your computer.
What are the best practices to update Everest's firmware?
First of all, please make sure Base Camp is up to date before you start a firmware update. If not done so already, please also ensure Everest is connected to a USB 3.X port prior to the update.
Can I use any USB Type-C cable to connect the Numpad to Everest?
If you wish to use an extension cable to connect the Numpad to your Everest, please find it here. Other USB Type-C to Type-C cables are not compatible.
Can I use my own images for the Display Keys and Media Dock?
Absolutely! We recommend 64×64 pixels for the Display Keys.
Can I display animated GIFs on the Display Keys and Media Dock?
No, only static images (JPG, BMP, PNG) are supported.
Does my Everest support Razer Chroma™ RGB?
It does! First head over to the Base Camp™ settings page and enable Razer Chroma™ RGB Sync. Once done, please make sure your install of Razer Synapse 3 is up to date, head to its module section, then download and activate the Chroma connect module and select “Devices” to enable the sync.
What are the limitations of Chroma Connect?
Razer Chroma Connect may not allow for advanced effect configurations featuring multiple layers.
Why don't OBS controls work for me?
In order for OBS controls to work please make sure that the Base Camp, the Everest FW, OBS Studio and the OBS-Websocket plugin are all up-to-date and follow the instructions as shown on here. In case you continue to experience issues please contact tech support.
How can I use Razer Synapse to control my Everest's lighting?
First head over to the Base Camp™ settings page and enable Razer Chroma™ RGB Sync. Once done, please make sure your install of Razer Synapse 3 is up to date, head to its module section, then download and activate the Chroma connect module and select “Devices” to enable the sync.
Why can’t I continue to use the Display Dial as a volume rocker?
By default, the screensaver is activated after 30 seconds. At this time this will disable the selected mode from direct access. This may get changed with a future update. To work around this limitation, you may want to consider disabling the screensaver.
Why can’t I see the CPU/GPU/RAM/Internet speed on my Display Dial?
This functionality requires a background process of Base Camp to run. If it does not show up, please check if Base Camp is installed and has run at least once. Once open you can close the program and it will continue to work.
Can I connect anything to the unused USB Type-C ports on Everest?
These ports are meant solely for Everest accessories and don’t follow USB specifications. We recommend connecting only Everest accessories to these ports.